SAM Slack Integration


"We’ve configured active notifications on the Aviation stream, as these are the alerts that are most likely to have a direct impact on operations. We have enabled email and Slack notifications on this stream."

Paul Buckley

Head of Social Media, Aer Lingus

SAM for Slack

Receive SAM Alerts straight to Slack so you can be notified when a crisis hits, collaborate with team members and assess the situation.
Configure your Alerts from within the SAM Dashboard. Head to your notifications and connect to Slack. From here, you can log in to Slack and assign to the relevant channels, with links back to SAM and the original social media posts available for deeper analysis.
If you need assistance configuring your SAM/Slack integration, please contact us on
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